Returns & Exchanges

At Ramadevi Foods, we strive to deliver the freshest authentic flavors to your doorstep. Due to the perishable nature of our food products, we only accept returns or exchanges for items that are received in a damaged condition or if the incorrect product was delivered.

1

Report Issue

Contact our customer support team within 24 hours of delivery by emailing support@ramadevifoods.com with your order number and clear photos of the damaged or incorrect item.

2

Verification Process

Our quality assurance team will review your request and the provided images to verify the eligibility for a replacement or refund according to our food safety standards.

3

Approval Notification

Once verified, you will receive an email confirmation regarding the status of your request; if approved, we will initiate a reverse pick-up or provide instructions for disposal.

4

Resolution

We will process your replacement shipment or issue a full refund to your original payment method within 5-7 business days of the approval notification.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing